Questions and answers

Answers to frequently asked questions

How to create an application?

Select the exchange direction. For example, Bitcoin - Advcash USD.

Specify the amount of the exchange and click "Start exchange"

Fill in the required data and click "Continue exchange"

Follow the prompts, you are on the right track.

Your exchange request has been created.

The history of transactions can be viewed in the "Personal Account".

We thank you for your trust!

Can I make an exchange without registration?

Registration is not required to make an exchange. When creating an application and specifying an e-mail, the service will automatically create an account for this e-mail. But you can register yourself. The whole process is fast, the average time is 1 minute. For registered users, pleasant bonuses from the service are available.

Can I exchange more than the available reserve?

Yes. To do this, you need to fill out the form or write to us at the mail indicated in the "Feedback" section, or write to the support chat, the call of which is located in the lower right corner. We will contact you to discuss the details.

I forgot my account password, what should I do?

In the login window, click on "Forgot password"

Go through the password recovery process and sign in again.

I wanted to exchange cryptocurrency, but it is not on your site. How to be?

MajorBox service has added functionality, thanks to which anyone can offer us their cryptocurrency by filling out the form and sending it to us. Form to fill out on the "Home Page" of the site. After receiving the offer, our specialists will contact you.

Is it possible to cancel an already created application?

In the event that the application is paid, but has not yet been completed, a refund is possible (minus the commission for the transfer). To do this, contact the technical support service.

If your application has already been processed, in this case, the funds will not be returned.

Can I get a discount on an exchange?

Yes. Our service has a system of discounts for regular customers. When registering on the site, a discount of 0.05% is automatically assigned. Further it will increase according to the table. More exchanges - more bonuses.

Can I earn by advertising your exchanger?

Yes. Our service has an "Affiliate Program", which is designed specifically for this. By distributing your referral link, you can receive a percentage of the profit from the transaction amount of the client you attracted. About the conditions of the program on the page "Partners".

What is card verification and what is it for?

Verification is a procedure for confirming your identity to protect against possible illegal actions of fraudsters who have taken possession of your card or gained access to your account. When you pass the verification procedure, the service guarantees the security and confidentiality of the data transferred to us. It should be noted that this procedure is not necessary for all exchange transactions.

I have questions!

If you did not find the answer to your question here, and you still have questions, please contact our specialists.